Direct Mail Project Coordinator

Publicis Digital Experience is a division of Publicis Groupe focused on enhancing digital capabilities for clients. The Direct Mail Project Coordinator will manage low to mid-profile accounts, ensuring quality control and client satisfaction while overseeing production processes.

Responsibilities

• Implementation of assigned objectives/strategies or of overall client program
• Work closely with Senior team members to determine client recommendations and solutions
• Provide in-depth follow-up, including checks mail reports, participation in production meeting to ensure job is on schedule, going one step further if job is mailing at night or on the week-end to confirm on-time delivery
• Check (pre-flight) art files before sending to printer, compare quote to artwork, check for web gap, missing fonts, postal regulations, mailability
• Create quotes and jobs in application software at varying levels of complexity
• Review hourly samples and printing proofs for accuracy
• Create production schedule for client review
• Develop mailing instructions for moderate program
• Independently review laser samples and printing proofs for accuracy
• Develop specs for quotes with varying degrees of complexity and supervision
• Create and coordinate production timeline with internal operations and vendors
• Attend press approvals
• Uses good judgment in all assigned client communications
• Assist with client and preproduction meetings
• Create invoice and billing documentation
• Oversee the implementation of accounts
• Write complex detailed data processing instructions, review data processing work for accuracy
• Assume responsibility for successfully executing assigned client specific projects/tasks based on direction from manager/director
• Other duties as assigned

Skills

• 1-3 + years relevant experience in Account Service and/or Direct Marketing industry preferred
• Knowledge of laser print, data processing, lettershop and postal regulations
• Strong interpersonal, written, verbal communication and presentation skills
• Strong listening, interpretation and dictation skills
• Strong Microsoft Office applications (MS Word, Excel)
• Ability to work effectively in a cross functional dynamic team environment
• Ability to maintain positive, professional demeanor at all times
• Ability to meet deadlines while balancing multiple priorities
• Attention to detail, proofreading, problem prevention, identification and solution
• Ability to monitor and review work completed by others
• Ability to travel as required
• Ability to exercise good judgment and discern when to escalate potential problems
• Work involves frequent sitting, standing, light lifting (up to 25 lbs)

Benefits

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

Company Overview