The Adirondack Mountain Club (ADK) is dedicated to protecting New York State wild lands and waters. They are seeking a Development Assistant to provide administrative support during a major fundraising year, assisting in donor engagement and membership operations.
Responsibilities
- Provide general administrative support, including filing, scanning, organizing records, and maintaining orderly digital and physical workspaces
- Process incoming mail, including sorting, routing, and preparing materials for data entry and fulfillment
- Assist with address updates and record maintenance, including completing manual address changes following mail appeals and NCOA updates
- Manage document scanning for membership records, including multi‑year backup digitization and ensuring all sensitive information (e.g., credit card details) is properly redacted
- Support donor and member data entry, ensuring accuracy and adherence to data standards
- Assist with membership fulfillment, including printing membership cards, preparing new‑member materials, and ensuring timely delivery of membership packets
- Support membership renewal processes, including preparing printed notifications, coordinating with mailing processors, and bringing materials to shipping carriers when needed
- Assist with generating acknowledgment letters, preparing donor correspondence, and supporting cultivation activities as assigned
- Maintain inventory of membership materials and assist with re‑ordering supplies as needed
- Help prepare segmented mailing lists or pull basic data reports under the guidance of the Development & Membership Manager
- Provide administrative and logistical support for the Senior Director of Development, including assisting with early-stage major gift efforts; coordinating travel and event logistics; preparing itineraries; and supporting meetings, visits, and donor‑facing activities as assigned
- Identify and implement opportunities to increase operational efficiency across development and membership systems, including optimizing automated gift acknowledgment workflows, improving data processes, and exploring appropriate uses of AI tools to streamline tasks
- Assist with special initiatives, campaigns, events, or development projects as assigned
Skills
- Minimum of 1 year of experience in development or membership (major gifts experience preferred)
- Strong attention to detail and commitment to accuracy
- Excellent organizational skills and the ability to manage multiple tasks and deadlines
- Ability to handle confidential information with discretion
- Must be tech-savvy and able to learn new programs and applications quickly and efficiently
- Comfort working with databases, spreadsheets, and digital tools
- Experience with Salesforce is strongly preferred
- Comprehensive knowledge of Microsoft Outlook, Teams, Word, Excel, PowerPoint, Zoom, Canva, and social media platforms
- Strong communication and customer-service skills
- Ability to work independently and collaboratively as part of a team
- Willingness to support both routine administrative tasks and special projects
- Commitment to strong performance, accountability, and openness to feedback
- Must have a solutions-oriented, can-do attitude
- Interest in and enthusiasm for the nonprofit sector
- Bachelor's degree preferred
Benefits
- Paid vacation and holidays
- Matching contribution to 403b
- Health, vision, and dental
- Free ADK workshops
- Discounts on store merchandise and rental equipment
Company Overview
Adirondack Mountain Club engages in the protection of wildlands, water and parks by providing outdoor education and recreation activities. It was founded in 1922, and is headquartered in Lake George, New York, USA, with a workforce of 51-200 employees. Its website is https://www.adk.org/.