Data Entry & Pre-Underwriting Agents

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! A SNAPSHOT OF YOUR ROLE                                                                          As a Pre‑Funding Support Agent, you sit at a critical compliance and accuracy checkpoint in the funding lifecycle. You are responsible for validating identity, banking, and entity records; reviewing bank statements and debt sheets; completing credit checks; and ensuring contracts are built accurately in PandaDoc and released within a strict 30‑minute SLA. Your work ensures funding decisions are made on verified information, protecting the business from risk before every contract release. Contract SLA Management •  Release contracts within 30 minutes of request •  Confirm whether balances must be calculated prior to contract release •  Escalate to the underwriter or leadership when clarification is required before sending Identity and Banking Verification •  Verify EIN matches internal records •  Confirm Driver's Licence is valid and current; request updated identification if expired •  Ensure merchant name in Salesforce matches government‑issued ID exactly •  Validate voided cheque (VC) against submitted bank statements and confirm it is acceptable for funding •  Enter and double‑check banking information including account and routing numbers •  Confirm bank statement name and VC match the funding entity; document DBA formatting where applicable Bank Statement and Debt Sheet Analysis •  Review bank statements to determine whether the merchant meets minimum monthly deposit thresholds •  Check that accounts are not consistently negative and that sufficient funds are present •  Identify MCA deposits and payments, noting amount and frequency •  Enter data from client‑provided debt sheets accurately into Salesforce •  Calculate Estimated Monthly Average (EMA): (sum of 3 months' deposits minus MCA deposits) divided by 3 OpenCorporates and Secretary of State (SOS) Validation •  Search entity name and variations in OpenCorporates; verify entity status is Active •  Notify broker and tag required stakeholders if entity is inactive •  Confirm spelling matches SOS exactly in Salesforce and that state of incorporation aligns •  Identify and document branches or associated entities in other states •  Download and upload SOS or OpenCorporates filings to Salesforce if missing Entity and Portfolio Cross‑Reference Checks •  Review Other Owner Accounts in Salesforce and add to the entity list •  Cross‑reference prior contracts and UCC data; check for other MCA contracts on file •  Review for additional DBAs, entities, or owners across existing records Pre‑Send Research and Risk Review •  Locate and add entity website to Salesforce •  Search for additional DBAs, locations, and related businesses; research via LinkedIn, Facebook, and Instagram •  Search for lawsuits using entity and merchant name variations •  Review news articles or publications for relevant risk findings Contract Building in PandaDoc •  Verify physical address via website, Yelp, Google, or prior MCA contracts; use Google Earth if necessary •  Add all discovered DBAs to the contract; confirm mailing address matches the bank statement for the funded account •  Ensure owner name matches government ID exactly, including middle initials and suffixes •  Confirm correct counter‑signer assignment prior to release •  Escalate to underwriter or leadership when documentation discrepancies arise A BIT ABOUT YOU                                                                                               You bring a sharp eye for detail and a methodical approach to compliance‑sensitive work. The following attributes describe the person who will thrive in this role: •  Strong attention to detail and documentation accuracy •  Ability to work under strict 30‑minute SLA requirements without sacrificing precision •  Experience reviewing bank statements, legal entity documentation, and debt sheets •  Proficient typing (averaging 45 WPM or above) •  Knowledge of Google Suite and Salesforce or similar CRM platforms •  Strong research and investigative skills; comfortable using OpenCorporates, CLEAR, LinkedIn, and public records •  Excellent oral and written English skills, including the ability to decipher handwritten forms •  High standards for compliance, data integrity, and accuracy •  Analytical and critical thinking skills; basic mathematics required •  Background in finance and/or accounting is an advantage •  Comfortable escalating issues promptly when documentation discrepancies arise WHAT SUCCESS LOOKS LIKE                                                                         •  Contracts released consistently within the 30‑minute SLA with full documentation accuracy •  High accuracy and efficiency rating across all productivity metrics •  Zero funding errors attributable to identity, banking, or entity verification failures •  Excellent feedback from clients and internal stakeholders •  Proactive escalation of discrepancies before contract release, not after •  Achievement of all company and client‑set KPIs WHAT WE VALUE                                                                                                Acquire Intelligence is proud of its diverse, global team. All team members are expected to embody these shared values: •  Curious and Clever: Investigate discrepancies thoroughly and take nothing at face value. •  Entrepreneurial Energy: Take ownership of contract accuracy and the outcomes it drives. •  Fast with Intent: Meet SLA requirements without compromising precision or compliance. •  Collaboration: Brilliant jerks can be brilliant elsewhere. •  Impact: Do, get it done, create impact. •  Passion: Be positive and bring energy to the work. •  Transparency: A transparent team can help each other. Join the A-Team and experience the A-Life!