Data Entry Coordinator – Reentry Management & Reporting Specialist – Campbell, CA

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Join arenaflex – Pioneering Evidence‑Based Reentry Solutions

At arenaflex, we are dedicated to transforming lives through innovative correctional and community re‑entry services. Our mission is to provide compassionate, data‑driven solutions that support individuals transitioning from custody back into society. As a global leader in evidence‑based rehabilitation, we partner with governmental agencies to design, operate, and continuously improve facilities and programs that deliver measurable outcomes.

We are looking for a meticulous and proactive Data Entry Coordinator to become an integral part of our Campbell, CA team. If you thrive in fast‑paced environments, enjoy ensuring data integrity, and want to make a tangible impact on public safety and human potential, this is the role for you.

Why Choose arenaflex?

• Diversity & Inclusion: We celebrate varied perspectives and backgrounds, believing that a rich tapestry of experiences fuels innovation.
• Purpose‑Driven Work: Every task you perform contributes to safer communities and successful re‑integration of individuals.
• Holistic Employee Well‑Being: We invest in the physical, emotional, and financial health of our staff through comprehensive benefits and supportive policies.
• Career Growth: Clear pathways for advancement, mentorship programs, and access to professional development resources.

Compensation & Benefits

We offer a competitive hourly rate of $30.00 and a robust benefits package designed for you and your family, including:

• Paid Time Off (PTO) and Paid Holidays
• 401(k) with employer matching
• Health, Vision, Dental, and Life Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Disability Insurance and Employee Assistance Program
• Pet Insurance
• Tuition Reimbursement and Reduced Tuition Rates
• Employee Discounts and Paid Training

All benefits are subject to eligibility requirements and may be adjusted over time in accordance with applicable laws.

Position Overview

The Data Entry Coordinator serves as the primary custodian of data within the Automated Reentry Management System (ARMS). This role ensures that participant information, verification records, authorizations, and program data are accurately entered, maintained, and reported. You will act as the go‑to point of contact for data‑quality issues and will collaborate closely with program managers, accountants, and external partners.

Key Responsibilities

• Enter and update participant profiles, verifications, in‑custody records, and STOP (Supervision & Treatment of Offenders Program) authorizations in ARMS.
• Maintain the STOP database by performing routine data entry, generating required reports, and exporting data for internal and external stakeholders, including the California Department of Corrections and Rehabilitation (CDCR), arenaflex corporate teams, area managers, program directors, and staff accountants.
• Produce monthly invoices, prepare service verification packets for community‑based programs (CBP), and reconcile any discrepancies identified during data audits.
• Conduct regular data quality reviews, investigate anomalies, and implement corrective actions to ensure compliance with regulatory and program standards.
• Collaborate with the IT and analytics teams to streamline data workflows, suggesting system enhancements that improve efficiency and accuracy.
• Provide timely and professional customer service to internal staff and external partners, addressing data‑related inquiries and troubleshooting issues.
• Assist with ad‑hoc projects, such as data migration, report customization, and process documentation.
• Stay up‑to‑date with relevant regulations, policy changes, and best practices in data management and re‑entry services.

Essential Qualifications

• High school diploma or equivalent; additional education or certifications in office administration, data management, or related fields is a plus.
• Minimum of one (1) year of documented professional experience, preferably in data entry, records management, or a similar clerical capacity.
• Demonstrated proficiency in English language usage, spelling, and grammar.
• Strong maturity and discretion when handling sensitive, confidential information.
• Ability to interpret and comply with program documentation requirements, ethical standards, and professional conduct guidelines.
• Excellent customer‑service orientation combined with polished office communication skills.
• Exceptional organizational and time‑management abilities, with a proven track record of meeting deadlines.
• Competence in reading and interpreting government regulations, legal documents, operating instructions, and procedural manuals.
• Skill in drafting routine reports, correspondence, and documentation.
• Capacity to foster a professional and respectful environment within the STOP Placement Office.
• Proficiency with standard office software (Microsoft Office Suite, especially Excel) and familiarity with database applications; experience with ARMS or similar systems is advantageous.

Preferred Qualifications & Skills

• Previous experience in correctional or re‑entry services, community‑based program administration, or criminal justice settings.
• Certification in data integrity, records management, or information security (e.g., Certified Records Manager).
• Advanced Excel capabilities—pivot tables, VLOOKUP, data validation—and basic knowledge of SQL or data‑query languages.
• Experience generating financial invoices and reconciling fiscal data.
• Demonstrated ability to work independently while also thriving in collaborative, cross‑functional teams.
• Strong analytical mindset with a continuous improvement orientation.

Core Competencies for Success

• Attention to Detail: Precision in data entry, verification, and reporting is critical to maintaining program integrity.
• Problem Solving: Ability to quickly identify data inconsistencies and develop effective corrective actions.
• Communication: Clear, concise, and courteous interaction with diverse stakeholders, both internal and external.
• Adaptability: Comfort with evolving regulations, technology upgrades, and shifting workload priorities.
• Ethical Judgment: Uphold confidentiality and maintain high standards of integrity in all tasks.

Professional Development & Growth Opportunities

At arenaflex, we are committed to your long‑term career progression. As a Data Entry Coordinator, you will have access to:

• Structured training programs on ARMS, data governance, and industry best practices.
• Mentorship from senior analysts and program managers.
• Opportunities to transition into roles such as Data Analyst, Program Coordinator, Compliance Specialist, or Operations Supervisor.
• Tuition reimbursement for relevant coursework or certification programs.
• Regular performance feedback and individualized development plans.

Our Workplace Culture

Arenaflex fosters an inclusive, collaborative, and mission‑focused workplace. Highlights include:

• Team‑First Environment: Employees are encouraged to share ideas, celebrate successes, and support one another.
• Work‑Life Balance: Flexible scheduling, remote‑work options for certain tasks, and generous PTO help you manage personal commitments.
• Community Engagement: Employees often participate in volunteer initiatives and community outreach tied to our re‑entry mission.
• Recognition Programs: Outstanding performance is celebrated through awards, spot bonuses, and public acknowledgment.

How to Apply

If you are ready to contribute your data expertise to a purpose‑driven organization, we invite you to submit your application today. Please include a resume highlighting relevant experience and a brief cover letter explaining why you are a perfect fit for the Data Entry Coordinator role at arenaflex.

Join us in making a difference—one accurate record at a time.

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