With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
IMPORTANT INFORMATION:
All CVs should be submitted in English.
JOB PURPOSE:
The Data & Analytics Platform Administrator is responsible for the effective administration, stability, and continuous improvement of World Vision’s enterprise data and analytics platforms.
The role ensures that platforms such as Microsoft Fabric, Power BI, and other current or future SaaSbased analytics solutions are secure, reliable, and optimized for performance and scalability.
This position also provides technical advisory and support to domain administrators and stakeholders, enabling consistent, well-governed, and effective use of analytics platforms across the organization, contributing to data-driven decision-making and operational efficiency.
KEY RESPONSIBILITIES:
Platform Administration and Governance
Administer and maintain enterprise data and analytics platforms, ensuring availability, security, and compliance with organizational standards.
Implement and enforce governance practices including access management, usage policies, and platform configurations.
Support the evolution of platform capabilities in alignment with organizational needs and emerging technologies.
Technical Support and Incident Management
Manage and resolve platform-related incidents, service requests, and user issues in a timely and effective manner.
Act as a point of contact for platform users, ensuring a high standard of customer service and communication.
Coordinate with internal and external support teams as needed to resolve complex issues.
Monitoring and Performance Management
Monitor system performance, usage, and health on a regular basis.
Analyze system metrics and trends to identify risks, issues, and opportunities for optimization.
Recommend and implement improvements to enhance platform performance and reliability.
Automation and Advanced Administration
Utilize scripting and automation tools (e.g., PowerShell) to enhance administrative capabilities and operational efficiency.
Perform advanced configuration and management activities beyond standard platform interfaces.
Advisory and Continuous Improvement
Provide guidance and advisory support to domain administrators and stakeholders on best practices in platform usage, governance, and solution design.
Enable domain admins to effectively manage and govern their respective areas through standardized approaches aligned with enterprise data and analytics practices.
Contribute to the continuous improvement of data and analytics services through proactive recommendations and innovation.
Support alignment of platform usage with enterprise data strategy and standards.
Documentation, Training, and Knowledge Management
Develop and maintain documentation for processes, configurations, and incident resolutions.
Contribute to knowledge management initiatives, including creation of reusable knowledge base materials.
Provide training and guidance to users and domain administrators to support effective platform adoption.
KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:
Required Education, training, license, registration, and/or Certification
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
Required Professional Experience
Platform Administration (Hands-On Experience)
Minimum 3–5 years of experience in platform administration, preferably in Power BI Service, Microsoft Fabric, or similar data platforms
Strong SQL proficiency and solid understanding of data platforms
Experience managing access control, including roles and permissions
Knowledge of capacity management and performance tuning
Familiarity with platform configuration and administration
Governance & Control Mindset
Strong understanding of data governance principles and standardization practices
Ability to implement governance guardrails while maintaining user flexibility and productivity
Experience working in cross-functional or multi-team environments
Monitoring & Analytical Thinking
Ability to analyze usage metrics, logs, and system performance data
Proven capability to identify performance bottlenecks and recommend improvements
Familiarity with monitoring tools and telemetry
Demonstrated data-driven decision-making approach
Stakeholder Enablement (Communication & Influence)
Ability to translate technical concepts into clear, user-friendly guidance
Experience supporting domain admins, business users, or non-technical stakeholders
Strong influencing skills, with the ability to drive adoption without direct authority
Automation Mindset
Proficiency in PowerShell (strongly preferred)
Experience automating administrative tasks such as user access, refresh scheduling, and monitoring
Comfortable working beyond UI, including scripting and API-level interactions
Incident Management & Support Orientation
Experience in troubleshooting, incident response, and operational support
Ability to manage and resolve platform-related issues efficiently
Systems Thinking (Big Picture Awareness)
Ability to understand end-to-end platform architecture and dependencies
Proactive in identifying risks and opportunities across the ecosystem
Documentation & Knowledge Sharing
Strong documentation skills for processes, standards, and troubleshooting guides
Commitment to knowledge sharing and continuous improvement across teams
Applicant Types Accepted:
Local Applicants Only