Customer Service Representative - WFH Louisiana

Job title: Customer Service Representative - WFH Louisiana in Louisiana at MTM
Company: MTM
Job description: At MTM it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then join us as we remove community barriers, together!MTM is looking for Customer Service Representatives to join our team.Location: Remote LouisianaHourly Rate: $14.00What Will Your Job Look Like?The Customer Service Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Service Representative will handle a variety of tasks which will increase in complexity as the Customer Service Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.All you need for the Customer Service Representative role is:Must currently reside in Louisiana1 year of Call Center experience6 months Customer Service experienceBasic typing/computer experience with excellent navigational skillsHigh speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi “air cards” is prohibitedA quiet space within the home free of distractions to take in-coming calls.The culture and benefits of working for MTM:We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team. Together, we will push to achieve our vision of communities without barriers—for all races.What’s in it for you:Pay on DemandHealth and Life Insurance PlansDental and Vision Plans401(k) with a company matchFlexible SchedulingPaid Time Off and Holiday PayMaternity/Paternity LeaveBirthday HolidayCasual Dress EnvironmentTuition ReimbursementMTM Perks Discount ProgramLeadership Mentoring OpportunitiesEqual Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.#MTM
Expected salary: $14 per hour
Location: Louisiana
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