careerzynith is a forward-thinking organization committed to transforming lives through innovative care solutions, cutting-edge technology, and a deeply human approach to service. As one of the healthcare industry's most dynamic and rapidly expanding companies, careerzynith partners with communities, providers, and government agencies to connect individuals with the essential resources, benefits, and support systems they need to thrive. Our work directly improves health outcomes by bridging gaps in care, pharmacy benefits, behavioral health services, and social support networks for millions of people across the United States.
At careerzynith, diversity and inclusion are more than values — they are the foundation of our culture. We cultivate an environment where talented professionals from every background can do meaningful work, grow their careers, and contribute to a shared mission of advancing health equity on a global scale. If you are passionate about helping others, thrive in a fast-paced environment, and want to join a team that truly cares, careerzynith is the place for you.
careerzynith is hiring a Customer Service Representative Team Lead – National Remote to support our specialized Behavioral Health Services line. In this fully remote role, you will serve as a key point of contact for individuals seeking information about behavioral health providers, community services, and Medicaid benefit plans available in Salt Lake County. You will answer inbound calls, conduct thorough research, verify eligibility, and provide accurate referrals that help Medicaid-eligible consumers access the care they need.
This is more than a call center job — it is an opportunity to make a measurable difference in people's lives every single day. You will join a dedicated Care Coordination team that values compassion, accuracy, and professionalism, and you will receive comprehensive paid training to set you up for long-term success.
This is a full-time position. The standard schedule runs Sunday through Saturday during the peak season of October through March, and Monday through Friday from April through September. Shifts are 8 hours long and fall within the operational window of 8:00 AM to 11:00 PM EST. Occasional overtime may be required based on business needs.
careerzynith provides multiple weeks of paid on-the-job training to ensure every team member feels confident and prepared. Training schedules will be aligned with your assigned shift and discussed in detail on your first day of employment.
At careerzynith, we believe that investing in our people is the smartest investment we can make. When you join our team, you gain access to:
careerzynith is more than a workplace — it is a community of mission-driven professionals united by a shared purpose. Our culture is built on respect, collaboration, and an unwavering commitment to the people we serve. We embrace diversity in all its forms and believe that a variety of perspectives makes our team stronger and our work more impactful.
As a remote employee, you will be a valued member of the team with full access to virtual collaboration tools, team-building activities, and regular engagement with colleagues and leaders. We celebrate wins together, support each other through challenges, and foster an environment where every voice matters.
careerzynith offers a competitive compensation package designed to attract and retain top talent. For candidates residing in California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, or Washington, D.C., the hourly range for this role is $19.47 to $38.08 per hour, depending on factors such as local labor markets, education, work experience, and certifications. careerzynith complies with all applicable minimum wage laws.
In addition to a competitive base pay, full-time employees are eligible for a comprehensive benefits package that may include:
Eligibility for benefits is determined by the specific terms of each plan and applicable regulations.
careerzynith is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
careerzynith is a drug-free workplace. Candidates must successfully pass a drug screening prior to beginning employment.
If you are a motivated, compassionate, and detail-oriented professional looking to build a meaningful career in healthcare customer service, we encourage you to apply today. This posting will remain open for a minimum of two business days or until a sufficient candidate pool has been collected. Applications are reviewed on a rolling basis, and the posting may close early due to high volume.
Join careerzynith and become part of a team that is transforming the way people access behavioral health care and community services. Your skills, your empathy, and your dedication can help us build a healthier, more equitable future — one call at a time. We look forward to welcoming you to the careerzynith family.
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