Refer.IO is a rapidly growing, nurse-founded wellness franchise looking for a part-time Client Success & Communications Coordinator. The role involves being the organized voice of the corporate team, assisting franchise owners with their queries, sending updates, and helping onboard new owners.
Responsibilities
- Be the friendly first point of contact for our franchise owners when they need help or have questions
- Use your marketing skills to send out our weekly newsletters and helpful email sequences to the owners
- Help us schedule and co-host our weekly group Zoom calls where owners share ideas and get advice
- Guide brand new franchise owners through their first 90 days using our step-by-step checklist
- Help us reply to people who are interested in buying a franchise and answer their basic questions
Skills
- You're Organized: You love a good checklist and you don't let details slip through the cracks
- You're Helpful: You genuinely enjoy answering questions and making people's days a little easier
- You're Good with Computers: You don't need to be a tech genius, but you're comfortable learning new software (and we'll even teach you some cool new AI tools to make your job easier!)
Company Overview
Refer.IO strives to help job seekers find and apply for positions that are relevant to their interests and skillsets. It was founded in 2016, and is headquartered in , with a workforce of 2-10 employees. Its website is https://www.refer.io/.