This is a remote position.
Paradigm is seeking a Client Services Project Lawyer to support our client. This role will support document review, contract review, claim analysis, and customer/client inquiries in a fast-paced legal services environment. The ideal candidate will have strong written communication skills, critical thinking, issue spotting, and comfort working with technology and data.
Type: 12 month contract
Pay Rate: $32hr
Benefits: Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days
Location: Fully Remote in Approved States: WA, OR, NV, AZ, CO, and UT
Job No: Para_1462
As a Client Services Project Lawyer, you will:
Respond to complex inquiries from customers and clients by phone, email, and written correspondence
Ensure assigned tasks are completed on time and in line with provided instructions and expected results
Handle consumer-facing discussions with professionalism, empathy, and accuracy
Follow standard protocols, procedures, and direction from Project Managers and Supervisors
Work collaboratively with internal teams, project managers, supervisors, and clients
Create, monitor, and update scripting and procedures for claims and correspondence teams
Assist supervisors and project managers in resolving issues as they arise
Monitor case health by identifying errors and helping create solutions for resolution
Communicate with clients in a clear, professional, and client-focused manner
Requirements
JD from an accredited U.S. law school or foreign law degree and LLM
Critical thinking, problem-solving, and strong attention to detail
Strong customer service skills and ability to handle consumer-facing inquiries with empathy
Clear and professional verbal and written communication skills
Ability to explain complex ideas to diverse audiences
Adaptability and flexibility when priorities change or business needs shift
Strong technical orientation and excellent computer skills
Experience with Microsoft Office Suite, including Word, Excel, Access, and Outlook
Must be able to work Pacific Time or Arizona Time hours
Benefits
Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days.
About Us, Paradigm
Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.
Paradigm Information Services does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.