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Posted Jun 20, 2026

Client Services Business Quality Assurance Analyst II – Medicaid Fee For Service

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Job Description: • Serve as a subject matter expert in benefit configuration and quality assurance across MedImpact’s PBM programs. • Lead complex validation efforts, oversee quality and compliance review activities, and ensure that configuration, operational processes, and deliverables meet client requirements and internal quality standards. • Drive continuous improvement, mentor analysts, and partner cross-functionally to enhance accuracy, efficiency, and compliance across the organization. • Lead the design, execution, and oversight of complex configuration validation activities for benefit, pharmacy network, and formulary administration in pre‑production environments. • Validate configuration accuracy for maintenance of business, new client implementations, regulatory updates, and special projects. • Approve configuration design plans for complex or unique benefit requests and ensure accurate migration of validated changes from Test to Production environments. • Communicate significant issues, risks, and improvement opportunities to leadership, ensuring visibility and timely resolution. Requirements: • BS/BA and 3+ years’ experience or equivalent combination of education and experience • Previous experience writing SQL queries, Automation Testing, File Transfer Protocol and UNIX is highly desirable. • Intermediate to advanced skills in Microsoft Office with an emphasis on Word, Excel, MS Access and Project. • Intermediate to advanced skills in SQL queries. • Knowledge of Quality Assurance methodologies and practical application. • Strong analytical and problem solving ability and in-depth understanding of PBM regulations and related CMS guidance • Healthcare, Managed Care, Government Programs or PBM Quality experience is preferred. Benefits: • Medical / Dental / Vision / Wellness Programs • Paid Time Off / Company Paid Holidays • Incentive Compensation • 401K with Company match • Life and Disability Insurance • Tuition Reimbursement • Employee Referral Bonus