Claims Advocate

Hill & Ponton, P.A. is a Florida law firm dedicated to helping disabled veterans for over 35 years. The Claims Advocate role is crucial in assisting attorneys with writing arguments, preparing files for review, and managing client documentation while maintaining professionalism and confidentiality.

Responsibilities

• Assisting attorneys directly with writing arguments
• Preparing files for doctors to review
• Reviewing client files to provide historical timelines of events
• Maintaining professionalism, discretion, and confidentiality in regard to sensitive information
• Identifying deadlines and reacting accordingly to necessary workload adjustments to ensure that files are handled properly and in a timely manner

Skills

• Excellent written, verbal, and interpersonal communication skills
• Strong client-service focus
• Adjust to changing priorities in a fast-paced environment
• High level of attention to detail
• Strong analytical ability
• Ability to work independently
• Average to above average computer skills
• Associate Degree or above, or comparable work history in the legal or medical field
• Professionalism, discretion, and confidentiality in regard to sensitive information
• Apt to identifying deadlines and reacting accordingly to necessary workload adjustments
• College Degree preferred, or comparable work history in the legal or medical field
• Bilingual in English/Spanish is a plus
• Experience in the legal field is preferred
• Individuals who have experience in any of the following areas have proven successful: legal field, medical field, social services, professional writing, claims/case management
• Demonstrate a passion for helping others and a drive for lifelong learning

Benefits

• 85% of individual employee premiums paid for health insurance
• 85% of individual employee premium for dental insurance
• 60% of total premium paid on family plans for both medical and dental insurance, for spouse and children
• 50% of individual employee premium for vision insurance
• 50% of Long Term Disability Insurance premium paid
• $50,000 free life insurance policy
• 401k plan-we will match any full-time employee’s deposits up to 3% of their base salary and bonuses
• Paid Time Off: Years of Service: PTO: 90 Days up to one year - Up to 112.50 Hours (through progression) Two to three years - 112.50 Hours Four to nine years - 150.00 Hours 10 years or more - 187.50 Hours Plus 9 Paid Holidays

Company Overview