Chief of Staff (m/f/x)

At Laserhub, metal is in our DNA and with our procurement platform, we’re shaking up the traditional metal industry!

Since 2017, our team of experts has been passionately proving that our principle is well received on the market - now we want to play our part in making the entire metalworking industry digital and fit for the future. To achieve our ambitious goal, we are currently looking for an oustanding Chief of Staff (m/f/x).

As the Chief of Staff, you are the primary engine behind the CEO’s vision and the architect of the company’s internal efficiency. You will operate at the intersection of Strategy and Process Optimization. Your mandate is two-fold: acting as a high-leverage Force Multiplier for the CEO and serving as the Process Optimizer with a prime focus on building and deploying a company-wide "AI Agent" infrastructure to automate high-friction workflows.

Key Focus Areas

1. The Force Multiplier (Strategic Operations)

• Strategic Proxy: Attend high-level meetings; drive alignment across the executive team and ensure follow-through on key decisions.

• Special Projects: Lead high-stakes, cross-functional initiatives that don't yet have a natural home.

• CEO Throughput: Manage the CEO’s "cognitive load" by triaging priorities, preparing him for critical engagements, and ensuring his time is spent on the highest-leverage tasks.

2. The Process Optimizer (AI & Automation)

• Identification of bottlenecks: Audit every department to identify manual "bottlenecks" within but especially at the intersection of different departments

• AI Agent Deployment: Where feasible replace the identified bottlenecks with autonomous or semi-autonomous AI agents.

• Classic process improvement: Drive classic process improvement where the application of AI does not lead to the desired outcomes.     

• Efficiency Metrics: Define and track "Time Saved" and "Throughput Increase" as a result of the process improvements.

• Mindset: A "Systems Thinker" who sees a business as a series of interconnected loops that can always be tightened and improved.
• Toolkit: Proficient in AI orchestration frameworks and automation tools. You don't need to be a full-stack developer, but you must be able to architect logic flows and understand API integrations.
• Experience and educational background: 5+ years in high-growth environments (Consulting, VC, Tech Operations) based on your studies in Systems Engineering, Management Science, or an MBA with a technical undergraduate degree.
• EQ: Exceptional interpersonal skills, high-energy, low-ego, and obsessed with "The 1% Improvement."

• Real impact, not just execution: Shape strategic priorities, drive key cross-functional projects, and help translate vision into execution across the organization.

• Ownership you can truly feel: Operate with a high degree of ownership with the autonomy to challenge thinking, influence decisions, and continuously improve how we work as a company.

• International, modern work environment: Work in an English-speaking, diverse team and collaborate across functions in a truly international B2B setup.

• Benefits that fit your life: Whether it’s a monthly voucher, Wellpass / EGYM, or other options. We offer flexibility instead of one-size-fits-all solutions.

• Flexibility that’s actually lived: Work remotely or from Stuttgart and shape your day in a way that fits your life.

• Fast-paced, but meaningful: We combine the speed of a tech startup with a product that drives real value in a long-term relevant industry.

On laserhub.com, customers and metal fabricators come together through a seamless, digital process. Instead of spending days or even weeks handling a single order, everything runs with unmatched efficiency - creating real value for both sides.