The Centralized Part Research Associate is a research-focused position dedicated to identifying, verifying, and sourcing the exact parts needed to support service operations. This role requires precision, analytical thinking, and resourcefulness. You will conduct in-depth research on part numbers, pricing, and availability, ensuring every procurement decision is backed by accurate, verified information. This position operates within our 100% remote Dealership Support Center and plays a critical role in reducing downtime, improving service efficiency, and supporting exceptional customer experiences.
Key Objectives
- Conduct thorough research to accurately identify parts based on service work orders
- Verify all part numbers, pricing, and availability using multiple trusted sources
- Develop and maintain relationships with manufacturers and suppliers to expand research resources
Responsibilities
- Receive and review parts requests from the service department, clarifying requirements as needed
- Use manufacturer catalogs, online databases, and direct supplier communications to research and verify part details
- Compare pricing, availability, and lead times from multiple vendors to identify the most effective sourcing solution
- Track industry trends and manufacturer updates to anticipate potential supply challenges
- Document all research findings and sourcing decisions for internal reference
- Maintain a high standard of accuracy, ensuring that all parts sourced meet the technical specifications required
- Contribute to continuous improvement efforts by identifying ways to streamline research and procurement processes
What you’ll bring
- Strong research and analytical skills, with the ability to validate information from multiple sources
- Exceptional attention to detail, ensuring accuracy in every procurement decision
- Strong organizational skills and the ability to manage multiple research tasks simultaneously
- Problem-solving mindset, especially when faced with hard-to-find or obsolete parts
- Ability to work independently in a remote setting while collaborating effectively with a team
- Professional communication skills, both written and verbal, for vendor and internal interactions
- Ability to pass a background check and drug screening
- Demonstrate alignment with the Company’s vision, mission, and core values in all interactions
Expected Results
- Well-researched sourcing decisions with minimal procurement errors
- Reduced service delays through proactive identification of available parts
- Increased vendor and manufacturer engagement to strengthen research capabilities
- Clear, documented procurement processes that improve efficiency and accountability
- Contribution to overall service department performance and customer satisfaction
- Resources (what is available to be successful in this role:
- Company-issued laptop and necessary hardware
- Remote access to industry databases, vendor portals, and manufacturer resources
- Reliable communication tools for supplier outreach and collaboration
- Ongoing training in procurement research methods, systems, and best practices
Who we are
Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Perks
- Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
- Employee discounts
- Company-paid life insurance
- Gym membership reimbursement
- Opportunities for advancement
- Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products
- RV Borrowing Program
- Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.