DSV - Global Transport and Logistics is the world's 3rd largest supplier of global solutions within transport and logistics. The Carrier Sales Representative plays a key role within the Road US brokerage team, responsible for sourcing, securing, and managing carrier capacity to support DSV’s freight operations.
Responsibilities
- Source, negotiate, and secure carriers and drivers to cover available freight in a cost-effective and service-focused manner
- Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers
- Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers
- Collect and verify all carrier documentation for on-time shipment closeout and billing
- Build, develop, and maintain long-term carrier relationships to strengthen capacity reliability and responsiveness
- Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed
- Assist with customer service and account management functions to ensure consistent communication and successful delivery performance
- Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing
- Generate new carrier leads and onboard qualified partners to expand DSV’s carrier network
- Proactively identify and resolve shipment or service issues, using sound judgment and effective problem-solving
- Perform additional duties and project work as assigned
Skills
- High School diploma or equivalent required
- Minimum 1 year of experience in logistics, freight brokerage, or customer service
- Minimum 1 year of carrier sales experience with a focus on drayage
- Strong understanding of transportation and drayage operations, including carrier regulations and best practices
- Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint)
- Experience using Transportation Management Systems (TMS)
- Strong negotiation, persuasion, and relationship-building abilities
- Excellent verbal and written communication skills
- Analytical thinker with strong mathematical aptitude for pricing and rate analysis
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
- Thrives under pressure and demonstrates a strong sense of urgency and accountability
- Positive, motivated, and team-oriented with the ability to work independently and collaboratively
- Professional phone presence and effective interpersonal communication skills
- Associate's or Bachelor's degree
- 3+ years of experience in logistics, freight brokerage, or customer service
- 3+ years of carrier sales experience with a focus on drayage
- Advanced Excel skills
Benefits
- Medical
- Prescription
- Dental
- Vision
- Life insurance
- Flexible spending accounts (FSAs)
- Health savings accounts (HSAs) (for eligible plans)
- Short- and long-term disability coverage
- Wellness resources
- Employee Assistance Program (EAP) services
- DSV 401(k) plan, which provides company matching contributions of up to 5%
- Various paid time off programs
- Paid company holidays
Company Overview
Apply Now