Job Description:
POSITION SUMMARY
The Business Continuity Planner supports Anticimex North America operating companies, referred to as "platforms," each an independently operating subsidiary, as well as the Anticimex Inc. (US) organization (referred to as Inc.) in developing, maintaining, and testing their business continuity (BC), disaster recovery (DR), and cyber incident response (IR) plans. This role is critical to reduce business risk by ensuring that Anticimex North America (AxNA) platforms and Inc. are operationally resilient and prepared to respond to and recover from a wide range of business disruptions, system failures, and security incidents. The Business Continuity Planner works cross-functionally with leadership, business stakeholders, and other Inc. IT team members, and interfaces with Anticimex Group IT (global).
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Partner with AxNA platforms and Inc. to assess BC/DR/IR risks, gaps, and recovery requirements
- Develop, document, and maintain BC, DR, and IR plans tailored to each platform's and Inc.'s operational environment
- Establish and manage a recurring testing and exercise program (tabletop exercises, simulations, and/or live DR tests) across all platforms and Inc.
- Maintain a centralized repository of all BC/DR/IR documentation, version history, plan templates, and testing records
- Track and report on BC/DR/IR program maturity, risks, test results, and remediation actions to leadership and key stakeholders
- Ensure alignment of continuity and response plans with Anticimex Inc. policies, standards, regulatory requirements, and industry best practices
- Coordinate with the IT Security team to integrate IR planning with security operations and response protocols managed through Group IT's global SOC
- Support M&A integration activities by assessing continuity readiness of acquired companies and onboarding them to program standards
- Monitor the BC/DR/IR landscape for emerging risks, regulatory changes, and evolving best practices
- Serve as a subject matter expert and educator, building awareness and resilience planning competency across platform and Inc. teams
QUALIFICATIONS
Education:
- Bachelor's degree in Information Technology, Business, Risk Management, or a related field
- Equivalent combination of education and relevant work experience will be considered
Experience:
- 2–4 years of experience in business continuity, disaster recovery, IT risk, or a related field
- Demonstrated experience supporting or contributing to BC/DR/IR plans in a multi-site or distributed organization including direct engagement with senior leadership (VP and C‑level stakeholders) preferred
- Familiarity with BC/DR/IR frameworks and standards (NIST, CISA, ISO 22301)
M&A Experience (Preferred): Experience supporting M&A integration or multi-brand enterprise environments
Industry Experience (Preferred): Experience in pest control, field service, home services, or similar multi-location, operations-driven service businesses is highly desirable.
Certifications (Preferred): Associate Business Continuity Professional (ABCP) or working toward Certified Business Continuity Professional (CBCP)
REQUIRED SKILLS AND COMPETENCIES
- Strong documentation, organizational, and coordination skills
- Proficiency with Microsoft 365 (Teams, SharePoint, Office)
- Ability to communicate risk and technical concepts clearly to non-technical business and operational leaders
- Strong cross-functional collaboration and stakeholder engagement skills
- High attention to detail with the ability to manage and maintain multiple complex plan documents simultaneously
- Self-directed and able to work independently in a fully remote environment with a disciplined approach to virtual collaboration, documentation, and follow-through
- Analytical thinking with the ability to assess operational risk and translate findings into actionable plans
- Adaptability to work across a diverse portfolio of operating companies with varying levels of BC/DR/IR maturity
WORK ENVIRONMENT & TRAVEL
- This is a fully remote position. The Business Continuity Planner should expect periodic travel to AxNA platform and Inc. locations to conduct on-site assessments, facilitate tabletop exercises, and support DR testing activities. Travel is estimated at 15–25% annually.