Billing Specialist I

Do you have the attention to detail and drive to keep billing moving smoothly behind the scenes? We are seeking a dependable, entry-level Billing Specialist to support our billing team with invoice setup, client portal coordination, and day-to-day administrative support in our billing systems. This fully remote role is ideal for someone who’s organized, coachable, and comfortable learning new tools while helping resolve routine portal and documentation issues that impact invoice processing.

This is a temporary (6-month), non-billable administrative position expected to start ASAP, working 20–40 hours/week at $20/hour. Fully remote is available.

Position Overview

As a Billing Specialist, you will begin by supporting the billing team—helping enter invoices into internal systems, tracking and resolving client portal items, and keeping documentation organized—then take on additional billing responsibilities as you ramp up. You’ll interact with internal stakeholders and assist with ensuring invoices and portal submissions are accurate, complete, and properly recorded. 

Key Responsibilities

• Support the billing team with administrative tasks tied to invoice processing and billing workflows.
• Enter invoices and related billing information into internal systems accurately and on time.
• Assist with client portal tasks (uploads, confirmations, and issue triage), including tracking submission status and responding to basic portal-related problems. 
• Maintain organized records of billing documentation and correspondence (including saving confirmations/screenshots when required). 
• Respond to routine internal questions, route issues to the appropriate team member, and follow established processes and policies.
• Provide general clerical and account-related support such as data entry, file maintenance, and handling basic inquiries as assigned.

Required Qualifications

• Strong attention to detail and ability to follow defined processes consistently.
• Comfortable learning new systems and adapting to evolving workflows.
• General computer literacy and proficiency with Microsoft Office (Outlook, Excel, Word).
• Strong organization, time management, and reliability in a remote environment. 
• Professional communication skills (written and verbal) and a collaborative, team-first mindset. 

Preferred Qualifications

• Previous experience with administrative support, invoicing support, or customer/account-related work (helpful but not required). 
• Familiarity with client portals (uploading documents, troubleshooting access/submission issues). 
• Comfort working across multiple screens/systems while maintaining accuracy.

Position Details

• Type: Temporary (6 months)
• Schedule: 20–40 hours/week
• Pay: $20/hour (entry-level)
• Location: Fully remote

Why Join Us? 

At ENTRUST Solutions Group, we offer more than just a job; we provide a pathway to impactful and fulfilling work. Here’s why you’ll love being part of our team:

• Exciting Opportunities: Work on projects that shape the future of the pipeline industry and make a real impact.
• Growth-Oriented Environment: Advance your career with professional development programs and clear pathways to success.
• Collaborative Culture: Join a diverse and supportive team that values your unique skills and perspectives.

Not quite right for you? For a full listing of all our openings, please visit us at: Careers | ENTRUST Solutions Group

Who We Are:

ENTRUST Solutions Group, an ENR Top 100 company, is a community of people, 3,000+ strong, who are committed to our clients and each other. We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies. 

ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST Solutions Group does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group.

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