PROJECT SUMMARY:
We are going to be taking the ONLC Autodesk On-Demand: Revit MEP Comprehensive which is a self-lead course. There is no support included so we are looking for somebody to provide support when needed.
We are seeking an experienced technical support specialist to provide ongoing hourly support for our MEP (Electrical) engineering/design team. You will be available to assist with issues and questions related to Autodesk Revit, Navisworks, AutoCAD, and related BIM workflows. We are new to the BIM process but are sufficient in the Electrical field.
RESPONSIBILITIES:
Provide real-time technical support via phone for Autodesk software issues
Troubleshoot Revit models, workflows, and coordination problems
Assist with Navisworks clash detection, simulation, and coordination reviews
Support AutoCAD drafting and drawing management
Help with MEP-specific tasks (electrical layouts/systems)
Provide guidance on best practices for BIM workflows
Document issues and solutions for future reference
Help train team members on software features and troubleshooting
AVAILABILITY REQUIREMENTS:
Must be available for phone support Monday-Friday, 7:00 AM - 4:00 PM Eastern Time
Flexible scheduling (we'll call as needed during these hours)
Reliable internet connection and quiet workspace required
Response time: minimal delays between calls
REQUIRED QUALIFICATIONS:
Minimum 3+ years of professional experience with Autodesk Revit (MEP focus)
Strong experience with Navisworks
Proficiency in AutoCAD
Proven MEP engineering or BIM coordination background
Excellent verbal communication skills
Native or fluent English speaker (required for phone support)
Ability to troubleshoot and solve technical problems quickly
Familiarity with common MEP workflows, families, and parametric modeling
PREFERRED QUALIFICATIONS:
Revit Certified Professional
Experience with MEP coordination across multiple disciplines
Background in mechanical, electrical, or plumbing engineering
Experience with building systems and MEP design practices
Knowledge of Autodesk cloud services and collaboration tools
LOCATION & EMPLOYMENT:
Must be located in the United States (strongly preferred for timezone alignment)
Hourly rate position (ongoing, as-needed basis)
1099 contractor position
Payment by the hour
Could be 1 hour a week, could be 5 hours a week, just depends on the amount of questions we have.
COMPENSATION:
Hourly rate negotiable based on experience and qualifications.