RAPP Chicago is seeking an Associate, Project Operations to join their Program Management team. This role involves assisting in managing internal processes and compliance requirements while supporting documentation and best practices within the Project Management and Operations domain.
Responsibilities
- Support, manage, document and maintain defined Workfront processes
- Maintain compliance log status for weekly reporting
- Schedule team meetings/workshops, taking and distributing notes as directed
- Support resource management tasks across the portfolio as directed
- Create and maintain clear and concise documentation of processes using tools such as SharePoint, and Teams as directed
- Document workflow process and compliance requirements, including escalation, mitigation & corrective plans as directed
- Support OPS best practices, workflow processes, and compliance requirements
- Maintain confluence pages as directed
- Support various business as usual (BAU) Ops tasks as assigned
Skills
- 0-2 years experience
- Ability to work effectively to support a team environment
- Proven organizational skills and attention to detail & quality
- Strong interpersonal and communication skills
- Strong task and time management skills
- Demonstration of drive, initiative and problem solving skills
- Strong business writing skills
- Time / schedule mindset
- Ability to complete related duties as negotiated to meet the ongoing needs of the organization
- Bachelor's degree or related certification/training
- Proficient use of MS Office Suite, particularly Excel, Outlook and Teams messaging
- Experience with workflow management tools and tracking tools a plus (e.g. Workfront, Smartsheet, JIRA or equivalent)
Benefits
- Health/vision/dental insurance
- 401(k)
- Stock options
- Healthcare & Dependent Flexible Spending Accounts
- Vacation
- Sick, and personal days
- Positive activism days
- Paid parental leave
- Disability benefits
Company Overview
RAPP is a customer experience agency. It is a sub-organization of DAS Group. It was founded in 1965, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.rapp.com/.Company H1B Sponsorship
RAPP has a track record of offering H1B sponsorships, with 3 in 2024, 1 in 2023, 1 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.