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THIS IS A REMOTE OPPORTUNITY IN THE US.
Company Overview
This is Spiro. A strategically-led, creatively-driven, leading global experiential agency. We exist to cultivate powerful brand connections through the channel of experiential. We believe strong global communities are empowered by diversity, inclusion & belonging.
Where data-informed creative meets advanced digital solutions, we boldly go where no experience has gone before. As Spiro•nauts, we are born storytellers & story makers; fearless dreamers of the “what if;" and pioneers of innovation in our craft. Together, we launch brands into their experiential orbit through the power of Brand Gravity.
Learn more about who we are here!
Position Overview
As Spiro continues its impressive growth as part of the GES Collective, we are hiring an Associate Account Director to join our Brand Activation & Events (BAE) team.
The Associate Account Director serves as a client-facing leader responsible for managing key clients (or sub-portions of larger accounts), working closely with senior leadership and cross-functional teams (creative, production, strategy, project management). In this role, you will be responsible for driving strategic planning, project delivery, risk management, financial stewardship and overall executional excellence.
Responsibilities:
Overall responsibilities consist of, but are not limited to, the following:
Client Leadership & Account Stewardship
- Serve as the primary day-to-day client contact on assigned programs or sub-portions of larger accounts, building trusted and proactive relationships.
- Translate client business objectives and experiential goals into actionable program strategies and executional plans.
- Provide consistent client communication, ensuring clarity, responsiveness, and alignment throughout all phases of delivery.
- Identify opportunities for incremental growth and added value, partnering with senior leadership on proposals and next-step recommendations.
Financial & Scope Management
- Own budget oversight for assigned programs, including estimate development, cost tracking, reconciliation, and margin protection.
- Support senior leaders in forecasting and financial planning across broader portfolios.
- Partner with finance and production to ensure accurate billing, scope alignment, and timely approvals.
- Monitor job costs and recommend adjustments to maintain profitability and avoid scope creep.
Program Delivery & Cross-Functional Leadership
- Oversee planning and execution of experiential programs including trade shows, conferences, activations, sponsorship events, and hybrid experiences.
- Collaborate closely with strategy, creative, production, and project management to ensure deliverables are on time, on brand, and within budget.
- Manage third-party vendors and partners with accountability to quality, compliance, and timelines.
- Travel onsite as needed to represent Spiro, support clients, and troubleshoot in real time.
Team Leadership & Development
- Mentor and support Account Managers and Coordinators, providing guidance, delegation, and feedback.
- Contribute to building a high-performing team culture grounded in collaboration, accountability, and service excellence.
- Champion process improvements that strengthen internal ways of working across disciplines.
Post-Program Insights & Growth
- Lead post-event debriefs and recap development, highlighting KPIs, ROI, learnings, and future recommendations.
- Document best practices and insights to strengthen future programming and client retention.
Qualifications, Skills & Competencies
- Bachelor’s degree in Marketing, Business, Communications, or related field (or equivalent experience).
- 7+ years of progressive experience in experiential marketing, events, or integrated agency account leadership.
- Proven ability to independently manage mid-sized programs while supporting senior leaders on larger portfolios.
- Strong financial acumen including estimating, budget stewardship, forecasting, and reconciliation.
- Excellent communicator and confident presenter with strong client relationship-building skills.
- Highly organized, proactive, calm under pressure, and adaptable across multiple workstreams.
- Willingness to travel approximately 35%.
Attributes We Value
- Self-Starter
- Collaborative
- Results-Driven
- Skilled Multi-Tasker
- Empathic Leader
- Client-Centric
- Adaptable
- Clear Communicator
- Accountable
Benefits
- Remote Environment
- Full Benefits Package
- 401K Vesting Immediately
- Psychological Safety
- Diversity, Inclusivity and Belonging Culture
- Employee Led Resource Groups
- Spiro•YOU Professional Development & Learning Programs
- Employee Events
Our Process
Our interview process is hand crafted to our roles. In general, you can expect to have an initial phone interview with our talent acquisition team and thereafter video interviews with team members and your future manager. We welcome candidates to view our social medial channels and website to extend the conversation beyond the responsibilities of the role. Once you have completed the interview process, we conduct a criminal background check, where applicable by law.
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