Primary Duties & Responsibilities:
Oversees training, evaluation, work and vacation schedules of central billing office.
Oversees the operation of the internal system - creating, assigning and maintaining PCS queues.
Facilitates documentation and files of all meetings and operational decisions reached.
Ensures all requests for discounts meet department approval criteria and are entered appropriately.
Supervises billing office functions such as patient admission, interview process, collection of demographics, insurance information, payment arrangements and other data necessary for smooth functioning of the billing process.
Coordinates distribution of periodic statements, invoices and other documents directed to the collection of revenues from patient services; prepares standard and special reports as required.
Ensures that all policies and procedures are documented, current, pertinent and properly utilized by all subordinate personnel.
Assists in the monitoring of the outstanding account balances for the commercial insurance area.
Assists superiors in hiring and employee relations of central billing office personnel; obtains salary approvals from supervisors.
Provides backup for billing staff during peak times, vacations and illnesses.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions:
Normal office environment
Physical Effort:
Typically sitting at a desk or table
Equipment:
Office equipment
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
Work Experience:
Skills:
Driver's License:
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
Work Experience:
Skills:
Accounting, Accounts Receivable Collection, Interpersonal Communication, Medical Terminology, Oral Communications, Organizing, Physician Offices, Supervision, Written CommunicationFor frequently asked questions about the application process, please refer to our External Applicant FAQ.
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/