JOB PURPOSE
- To assist Financial Institutions (FI) Relationship Manager(s) / Senior Relationship Manager(s) in preparing MIS, Business Plans, and resolving operational matters
- Assist FI RMs / SRMs in strengthening relationships with FI clients and achieving financial and non-financial goals for the assigned FI clients or countries
- Assist to manage FI RMs / SRMs of cross-border limits/ exposures for the assigned countries / FI clients
- Assist FI RMs / SRMs marketing of FI products, through a highly professional and focused approach and as per defined marketing plan/strategy
- To act as a back-up for RMs / SRMs in their absence
KEY RESULT AREAS:
- Support the RMs in identification of; a) existing clients’ needs by regular calling, analysing & providing market updates keeping a close contact to increase business and obtain feedback for relationship & service enhancements; and b) new business opportunities and ensuring also these are aligned with the bank’s product capabilities and relevant operational, risk management and financial crime / compliance policies
- Provide “back up” support to the RMs with the day to day client management encompassing working with the local teams including operations.
- Maintain a) appropriate own relationship contacts (and act as RM back-up) with existing clients and FIs, with the aim to grow and diversify the core branch payments and trade finance business with identified names / sectors; and b) work with RMs on relationships / contacts seeking to increase the origination & development of more trade finance deals, risk participations, syndications, trade loans, bilateral loans, etc.,
- Work with the RM team co-ordinating with other units in the branch / bank to maintain and improve service delivery standards and ensure quality service for the bank’s clients and prompt resolution of any client issues or operational problems
KNOWLEDGE, SKILLS AND EXPERIENCE:
- Sound knowledge of economy, market conditions, and regulatory environment in local market and relevant countries to Mashreq's business
- Good practical knowledge of products in trade finance / payments & treasury services as well as a broader product knowledge
- Minimum 5-7 year’s banking experience including correspondent & corporate banking
- Knowledge of credit / financial analysis, good financial crime (including AML/CFT & KYC) awareness and associated relevant policies and procedures
- Good inter-personal and communication skills
- Sound understanding of a commercial bank’s products, services & capabilities
Company
The leading financial institution in MENA
While more than half a century old, we proudly think like a challenger, startup, and innovator
in banking and finance, powered by a diverse and dynamic team who put customers first.
Together, we pioneer key innovations and developments in banking and financial services.
Our mandate? To help customers find their way to Rise Every Day, partnering with them through
the highs and lows to help them reach their goals and unlock their unique vision of success.
Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.
We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.