IHG Hotels & Resorts is a global hospitality company that focuses on delivering true hospitality for good. The AI Analyst role involves conducting risk-based audits and enhancing audit operations through analytics, automation, and AI, while also shaping the company’s AI roadmap.
Responsibilities
- Lead the end-to-end design, development, project management, and implementation of AI-driven solutions that measurably enhance the efficiency, consistency, and strategic impact of team operations
- Accurately identify key business objectives and related risks prior to the assessment of associated control mechanisms including consideration of the adequacy of governance
- Demonstrate a value-added approach to assurance by providing practical, appropriate and cost-effective recommendations which assist senior management in achieving primary business objectives
- Deliver risk-based audits using technology-enabled testing and analytics-driven insights aligned to the annual GIA plan
- Assess design and operating effectiveness across strategic, operational, financial and technology risks with emphasis on AI, automation and data governance
- Embed analytics and automation across the audit lifecycle (scoping, fieldwork, reporting) and maintain reusable scripts and dashboards
- Champion ServiceNow and SharePoint for workpapers, workflow and issue management; partner with platform owners on enhancements
- Partner with SMPs/co-source, IT/InfoSec and business SMEs to validate findings, agree pragmatic actions and uplift audit quality
- Support capability uplift via targeted enablement (e.g., Brunch & Learns, office hours) and contribute to methodology improvements
Skills
- Bachelor's degree in information systems, Data Science, or related field
- 1–2 years of experience through internships, academic projects, or early career roles applying analytics, automation, or AI concepts
- Demonstrated interest in AI, data governance, or technology enabled problem solving strongly preferred
- Experience with data analytics, automation, or AI tools in an audit/risk context; internal audit or technology assurance experience preferred
- Proficiency with analytics tools (e.g., Python, Power BI/Tableau) and AI/automation platforms (e.g., Copilot, ServiceNow)
- Understanding of internal audit principles, risk management and tech-enabled assurance; knowledge of AI and data governance/ethics
- Strong communication, stakeholder and project management skills; operate independently and as part of a global team; commitment to continuous learning
- Exposure to data tools (e.g., Python, Power BI), process analysis, or risk/controls is beneficial but not required
Benefits
- Paid time off
- Medical/dental/vision insurance
- 401K
- Impressive room discounts across our many properties
- Recharge days
- Volunteering days throughout the year
- MyWellbeing framework
Company Overview
IHG Hotels & Resorts is a global hotel company with the mission of providing True Hospitality for Good. It was founded in 2003, and is headquartered in Windsor, Windsor and Maidenhead, GBR, with a workforce of 10001+ employees. Its website is https://www.ihgplc.com/.