The duties will include:
- Providing timely and professional response on AP Service Desk queries (calls / tickets)
- Reviewing, validating, and executing Vendor Master data requests on daily basis
- Supporting buyers / suppliers in submitted requests and performing calls to validate their data
- Performing timely follow up’s on requests if needed
- Analyzing and resolving escalations and non-quality from customers and vendors
- Processing and supporting AP teams to process invoices
- Investigating to resolve the problem and communicate the solution
- Meeting all SLAs and the service quality targets set by the supervisor
- Collaborating on department activities to ensure deliverables are completed within the set deadlines
- Sharing experience and knowledge with other team members to increase the quality of performance
We are looking for candidates with:
- Upper-intermediate level of Italian and English.
- Good verbal and written communication skills, including report building.
- Good organizational and analytical skills.
- Problem solving and decision-making skills.
- Highly motivated, proactive and flexible.
- Can work to deadlines with efficiency and accuracy.
- Good knowledge of MS Office (Excel)
- University Degree – Accounting/Finance/Economic is a plus
- Teamwork skills
What we offer:
- Competitive salary and bonus program
- Employment contract
- Remote work/hybrid model
- Full time Monday to Friday (without night shifts)
- Good opportunities to develop professional career
- Work in dynamic international environment
- Daily contact with foreign clients
- Access to comprehensive learning, training and development via our extensive Global learning platform. Opportunity to apply for external professional training and courses that can be co-financed by Conduent.
- Newly refurbished attractive open plan office space in Lodz
- Global Company, international diverse and inclusive environment
- And our attractive extra's for all our Associates:
Private medical care, Life insurance, Cafeteria plan, Sport card/Gym membership, Occasional cinema vouchers, Co-financing of corrective glasses up to 600 PLN
Company
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.